Coming full circle

A few pages into Barbara Monroe's Crossing the Digital Divide: Race, Writing and Technology in the Classroom, I felt like my readings for English 467 had come full circle. We're back to defining race, but Monroe uses the term in a new way: "Race, as I use the word in this book, refers to people of color, specifically African Americans, Latinos, and American Indians, all of whom as groups have been historically excluded from the matrix of power and wealth in this country" (21). While this isn't a definition I personally would ever use, it does point to two important understandings in defining race. First, race is not static. It is always changing and is always different depending on one's perspective. Second, we can gain power over this often divisive word by using our agency to define it in the ways that benefit us. Monroe uses it to point out those who "have been excluded." We could also use it as a term that denotes commonality rather than difference, as in celebrations of ethnic (racial?) heritage. I think that this may mean my original definition of race still works for me, although I've now had the chance to explore and complicate it in various ways. Race is a construction of particular rhetorics, used for a particular end in a particular social realm. And regardless of the origin of the word, it doesn't have to be used with treacherous intentions.

I am reminded--as was Monroe on page 30--of Paulo Freire's goal of critical consciousness and liberatory pedagogy. In his Pedagogy of the Oppressed, Freire advocates helping the oppressed (whoever they may be) by teaching them to help themselves. They must be able to see the structures they have to work within and then cultivate a desire to do so. Anything less is pantomime. I particularly like thinking of race, rhetoric, and technology as addressed by Freire through bell hooks. In Teaching to Transgress, hooks points out the openness of Freire's work and life (and examines and ultimately comes to terms with his sexist language). It seems to me that this treatment of the oppressed speaks directly to the issues of access we've been discussing all semester. hooks admonishes us (teachers, in a broad sense) to work as cultural healers, utilizing and modeling tactics for disrupting hegemonic power in ways that are sustainable and productive.

One example of such a tactic comes in Monroe's second chapter, "Putting One's Business on Front Street." In this chapter, Monroe discusses a globally networked learning environment (GNLE) in which 27 Detroit High School sophomores and 27 University of Michigan upperclassmen interacted within a mostly electronic mentor/mentee relationship. Her attention to local and cultural contexts was exciting, and it was fascinating to read actual excerpts of the students' correspondence.

The cultural differences were interesting and a bit frightening. For example, Monroe concluded that the DHS students who "performed" their mentors' introductory emails by using "falsetto voices and with much body English" and "making fun of a person by overdramatizng his speech and gestures" were working within an environment that was "celebratory," "good-natured fun" (44-45). While I realize that I might be rankled by these students' treatment of their mentors because my culture is closer to that of the mentors than the mentees, Monroe could have done a much better job of explaining the culture clash at this juncture. As someone interested in navigating the complexities of culture and race in particular audiences, she should have been attuned to the audience of her book.

I think the study itself could also be critiqued because it is somewhat dated. The correspondences were conducted in the 1996-1997 academic year, and the book was not published until 2004. Dynamics at DHS with access and technological understanding have certainly changed in that time, and it would have been interesting to see some acknowledgment of that. (But, this is a common critique of technology-based books and a problem that is not easy to overcome.)

The parts of this study I was most interested in were the female-female partnerships that were so successful, and code-switching done be mentees, and the "Implications for teaching." I find that analogies pertaining to sex-based oppression often help me understand "the race problem" better than I would otherwise be able to. As such, it came as no surprise to me that the female-female partnerships were generally successful. The discomfort surrounding the sharing of romantic details was an interesting cultural difference to ponder, though. Monroe's discussion of the students' code-switching likewise provides food for thought on the complex discourse communities these students navigate, despite the fact that standardized tests often label such students as "failing." So far as implications for teaching go, I was particularly interested in Monroe's note that English teacheers should be aware of "race-based cultural differences when designing their curricula" (64). Monroe gives the example of using rap music as a pedagogical tool. While some might think this would be appropriate for a school system with a high African-American demographic, DHS found that it posed problems for the religious African American communities that many of their students came from (65). Care must be taken in making such moves.

"Storytime on the Reservation" was also intriguing, and this is the chapter where Monroe returns to her original--problematic, in my opinion--premise that "electronic media--mainly, movies and e-mail--can bridge the gaping maw between home and school literacies" of students. I'm old-fashioned, I know, but I resist the idea of basing a child's education on anything other than good reading. Electronic media can be supplements, and a medium like the Kindle is synonymous to books. But substituting movies and e-mail for books seems to be a very bad idea to me, and one that Monroe doesn't support well enough for me to change my mind. She does mention that this is cultural, and this is part of my resistance. In a primarily oral culture, movies might be a better medium for instilling critical literacy. I concede that this could work ... but the movies would have to be carefully chosen given the nature of Hollywood today, and while e-mails and texting are fine means for getting students to write, I still think they must be able to code switch to SAE to reach their fullest potential. In short, I don't think it's responsible to encourage teachers to switch to using movies and email as their main pedagogical tools without providing a good deal more explanation and support on how to make these tools work for instilling critical consciousness in students.

In this end, though, I think my critique stems from my having goals that are different from teachers at the schools that are discussed. The local needs and goals are far more important--though many politicians don't realize it--than ensuring all students speak and write SAE flawlessly. In answering Cindy Selfe's call to come up with more methods for critical engagement, I think Monroe does a fine job. It's my own cultural situatedness that prevents me from accepting her suggestions. (Although I'm not saying my caution is an incorrect response, just qualifying it.) I wonder at her audience for this book, and I hope she'll write the new book that is suggested by her closing statement that we need to "teach all children, not just children of color, to become interethnically literate" (125).


Works Cited

Freire, Paulo. Pedagogy of the Oppressed. Tran. Myra Bergman Ramos. New York: Continuum Publishing Company, 1968. Print.

hooks, bell. Teaching to Transgress: Education as the Practice of Freedom. New York: Routledge, 1994. Print.

Monroe, Barbara. Crossing the Digital Divide: Race, Writing, and Technology in the Classroom. New York: Teachers College Press, 2004. Print.

Selfe, Cindy. Technology and Literacy in the Twenty-First Century: The Importance of Paying Attention. Carbondale, IL: Southern Illinois UP, 1999. Print.

On (Dis)Ability

Of the readings we did for this week (cited below), the one I found most helpful was Jason Palmeri's article on technical communication pedagogy. In addition to offering a new perspective on disability studies, Palmeri provided constructive ways to help others learn about this field as well. After providing several examples and a discussion of how "cripples" are framed as "burdens on society" and thus marginalized, Palmeri moves to promoting the idea that technical communicators must see disability accessibility "as a source of transformative insight into design practice for all" (57). This sounds like a noble and achievable goal to me, but I have more trouble imaging how it can work practically when he moves in that direction. Palmeri suggests that "we must begin to trouble the binary between normal and assistive technologies" by viewing all technologies as assistive. This makes sense, but when he goes on to say that students should conduct research with a screen reader, I wonder 1) might this activity reinforce that binary? and 2) where the heck do I get a screen reader? Both ponderings, obviously, point to larger questions about understanding and access that I don't have answers to.

Questions of access were at the forefront of several of the materials we viewed this week. Sandhu, Saarnio, and Wiman discuss access at several points, although I was disappointed that they didn't problematize the idea that laws can provide access until later in the piece. As an undergraduate, I distinctly remember the news staff of the campus paper doing investigative piece after investigative piece in attempts to get the administration to see that the campus was in violation of several accessibility laws. In the end, some administrators agreed but said there simply weren't funds to right the issues we raised. Sandhu, Saarnio, and Wiman also raise interesting questions about the intersection of poverty and disability. The correlation between the two conditions makes the whole situation much more complicated.

These three authors also make a claim when positing that there is a horizontal divide and a vertical divide within the digital divide. They say that Information and Communication Technologies (ICTs) are inaccessible to some because of issues we've discussed before (socioeconomic concerns), and this is a horizontal divide. The vertical divide is "the difference between people who are able to use the existing technologies and people with disabilities with little or only partial access to these resources' (8). I think what we're dealing with is actually more than a divide. In searching for a better metaphor, it's almost as though we're all navigating the surface of a pane of safety glass that has splintered. In terms of technology, there are chasms everywhere.

Pamela Walker explore one such fissure in her essay "Artists with Disabilities: A Cultural Explosion." She makes a good point early on in saying that society expected people who were differently abled to accept their circumstances and make do, and that people internalized that feeling. This struck a chord with me because, although I do not identify with any community of physical disablement, I have internalized the same worldview in terms of socioeconomic struggles. Perhaps this is also why I react negatively to the lyrics near the end of Walker's essay "We're not longer grateful for the handouts you have thrown us ... " While I like the metaphorical "moving out and moving up," the sense of ungratefulness rubs me the wrong way. I don't have a lot of things and I don't think the system we live in is fair, but I'm grateful for what I do have. For that reason or perhaps for a reason I still need to find and explore, these lyrics do not evoke empathy in me.

Walker's text was rich with other connections between disability studies and the scholarship I've known. Her note on censorship was, I thought, very important. Unfortunately, I fear censorship in some form is happening to disabled artists, because I didn't find much when I tried to search for the artists she mentions. And she's certainly right that this has been going on for centuries. Her mention of Hephaestus struck a note of familiarity with me as well. As an undergraduate, I wrote a paper arguing that Hephaestus was the most overlooked of the Greek gods, and he certainly is the most unusual in his complexity. I love the connection Walker makes that Hephaestus, the one god described as lame, is the most well known patron of the arts among the Greek gods.

This brings us to the idea of cyborgs. I found Cromby and Standen's discussion of the definition of cyborg highly informative (although I'm obviously prone to liking definitions). They suggest three interpretations: 1) a metaphor used for rhetorical leverage 2) use of media and 3) physical augmentation of the body. The latter two, the authors say, are useful to people with disabilities. They then discuss issues of cyborgism, including access, surveillance, control, and dependency. Their points about the problematic nature of using technology in this way are well taken. I was especially interested in their discussion of surveillance and the idea of a house that could monitor whether its occupants needed intervention. The authors conclude that such a situation could be helpful or invasive and may ultimately increase the chasms discussed above that allow only the wealthy to have truly palatable options. The Thoughtware.tv site contributed some valuable insights to this dicussion as well, and I especially liked Jeff's ideas on the rhetorical choice behind the word disability:

"Disability focuses on a loss. Cyborg focuses on adaptive technology. It focuses on what we can do, not what we can't do. And I think that's a fundamental paradigm shift that must
occur if the disabled population has any hope of transitioning out of the shadows,
out of the institutions, and living a life of mobilization as opposed to one of stagnation."

I do take issue with one point in Cromby and Standen's article: the notion that women are more shaped by standards of appearance in our society than men. I wold argue that this is dependent on individual people. Although there may be a general perception that women are more affected by this, that may only mean that men are in greater danger of acting upon it.

Although I mentioned earlier that I do not self-identify as a disabled individual, I have certainly made use of cyborg technologies--braces, dermatological interventions, laser eye surgery--and I have encountered a surprising amount of (not always unwelcome) surveillance in each case. This also makes me think of the video I just watched of "quadraphlegic gamer/artist Robert Florio playing" a video game using mouth controls (found on this site). Although this surveillance was apparently allowed by Florio, it still was a result of his disability. Access, surveillance, control, and dependency are categories that become exponentially more complicated in terms of theorizing (dis)ability.




Works Cited

Cromby, John and Penny Standen. "Cyborgs and Stigma: Technology, Disability, Subjectivity." Cyberpsychology. London: Routledge, 1999. Print.

"Game Accessibility: Gaming with a Physical Disability." The Game Accessibility Project. http://www.accessibility.nl/games/index.php?pagefile=motoric

"On Disability, Adaptive Technology and Cyborg Societies." Thoughtware.tv. http://www.thoughtware.tv/videos/show/1121-On-Disability-Adaptive-Technology-And-Cyborg-Societies

Palmeri, Jason. "Disability Studies, Cultural analysis, and the Critical Practice of Technical Communication Pedagogy." Technical Communication Quarterly 15.1 (2006): 49-65. Print.

Sandhu, Jim S., Ilkka Saarnio, and Ronald Wiman. "Information and Communication Technologies and Disability in Developing Countries." October 2001. Print.

Walker, Pamela. "Artists with Disabilities: A Cultural Explosion." National Arts and Disability Center. University of California. 1998. Web.


Image from https://pstevensfhs.wikispaces.com/Hephaestus

Access: Is it a right? And how do we make it meaningful?

Adam Banks' book Race, Rhetoric, and Technology left me thinking something like this:

"Hell yes! Wait, what am I supposed to do?"

I'm missing the call to action. Or I think I am. Banks' parting admonition to "carry others" confuses me, reinforcing my belief that there were parts of this book that I just didn't "get." Any help would be welcome.

Here's what I did get, including some points I like and some I don't.

I love the argument Banks makes for meaningful technology access. He points out that providing someone with a computer and Internet connection is not the same thing as providing access. "Meaningful access to technology involves political power and literacies" (17). But the discussion of literacies in the text was, I thought, convoluted. Banks wonders why Black leaders sound white, why technological interfaces are white, why what we think of as Standard English is white English. These are valuable ponderings, and they leave me asking two pointed questions:

1) If Banks has a problem with how no one has taken up "non-standard" (for him, this is African American Vernacular English, but it encompasses a wide variety of Englishes) English as an academic form, then why is his book written in what could only be called Standard English? The answer is that SE is seen as the language of academics, which puts composition teachers like me in a difficult position. We want to allow space for non-standard literacies and dialects, but we know our students need to master SE in order to be successful in the endeavors they say they want to pursue. (Besides, being able to code switch between several dialects is empowering. Empowerment is a goal of teaching. How can we not teach SE?) Non-standard voices still are silenced in the workplace. Banks is just as caught in this trap as we are, although he does not address it.

2) And, given what we now know about meaningful access to technology, how are we supposed to teach about this technology without reinscribing standard views/uses and quashing the vibrant uses of technology that arise on their own in the Black community? This is where Banks does a truly awesome job giving teachers advice on how to provide meaningful access without forcing conformity. His list beginning on page 139 strikes me as a nice articulation of good pedagogy. (Go slow, let curriculum drive technology use, let students teach, etc.) He tells us that "we have to be willing to get lost together" (146). This is one area in which his call to action is clear.

While I love the notion of getting lost together, I resist the idea that we have to get lost together in our learning of specific technologies. Why is personal computer use such a huge issue?

I'm just not sure I take Banks' point about the basic right of access. He mocks FCC chair Michael Powell when Powell facetiously refers to a "Mercedes Divide. I'd like to have one, but I can't afford one" (34). But, though crass, I think this quote has merit. I, personally, do not have access to the quilting technologies Banks discusses in his final chapter. That's unfortunate, and perhaps my life will be less rich because of it. But do I have a right to access to African American quilting technologies? I don't think that I do. What material, survival-based use do they have for me?

Thinking about computer access in the same way raises some questions. I have a friend, a factory worker, who does not have a computer. Is he a "low-technology" person? Consider this: The factory he works in manufactures electrical boxes using giant, complicated machines ... machines he can alter, fix, and even cause to break down when the social environment requires it. (Think of the Silicon Valley experience referred to in last week's post.) What do you think he'd say if I told him he is on the wrong side of a Digital Divide and he'd better get a computer and let me teach him to use it? Talk about enforcing standards (and forcing out rich cultural practices). I think that much of the rhetoric about a digital divide devalues the technologies that are being used. While using a computer for a job search may be handy, we ought to consider that there are likely community-based methods for conducting a job search that might be easier, safer, and more productive.

Basically, I'm not convinced that access to a word processor and/or the Internet is a basic human right. It's certainly not a necessity. Although I would support any philanthropic organization that tried to provide computers to those who want but can't afford them, I do not understand why the government ought to provide everyone with a personal computer. And I don't believe that everyone wants one, and I don't believe those people are wrong or backward for not wanting one.

Wiring classrooms and providing meaningful access, though, is another matter. Computers are a valuable educational tool, and if all citizens are exposed to computers (with meaningful access) in the education system, then they can make an informed decision about their own access later in life. (I don't have time to address here the problems with our education system not reaching everyone.)

There were several other things I didn't "get" in this text. For example, I'd like to know how laws "continue to disproportionately imprison African American and Latino men" (91). I don't dispute the veracity of this claim, and in fact it seems to me that it might parallel many of the claims I make in my work about the systematic oppression of women. But I'd like an articulation of how and where this discrimination is happening, because I truly don't know what Banks is talking about. The only example given involves the application of law--when a black person receives the maximum penalty and a white person the minimum--but Banks seems to be positing a problem with jurisprudence itself that I don't comprehend. I think, perhaps, Banks touches on the key to this when he mentions "systematic problems resulting from slavery and racism (as) the source of the persistence of African Americans' problems in the United States" (100). This is a historical problem, like that of women. I would have liked more elaboration on this, and I hope that perhaps others address it in their analysis of this book.


The book discussed in this post is:

Banks, Adam J. Race, Rhetoric, and Technology. Urbana: National Council of Teachers of English, 2006. Print.